Order Acceptance & Shipping Policy

Order Acceptance

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Keeproaming reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Shipping Policy

Accepted and confirmed orders are processed within 2 business days.

In-store pickups are allowed by appointment only.

Shipping in Canada: Our courier option is Purolator. However, KeepRoaming reserves the right to use any other courier service in order to maintain an adequate delivery time.

Courier shipping is not allowed for P.O.Box or remote location. We consider remote locations any place North of:

  • Kamloops for BC;
  • Edmonton for AB;
  • Prince Albert for SK;
  • Winnipeg for MB;
  • Timmins for ON;
  • Saguenay for QC;
  • St. John’s for NL;
  • Also, no courier service for NT, YU, NU and Labrador (Canada Post Xpresspost only)

If you choose the courier option regardless of this notice, your parcel will be shipped via Canada Post Xpresspost.

Shipping in the United States: We ship only via UPS or Canada Post based on your selection at checkout.

Shipping in Europe & UK: We ship only via UPS Worldwide or Canada Post based on your selection at checkout.

Other destinations worldwide: Shipping cost and method is quoted and based on the destination address.